Problem: New York Jewelers has been deeply rooted in Chicago’s Jewelry district for generations and takes pride in their expertise in the jewelry business. They felt the need to expand their client base and create a stronger online presence while staying committed to providing the same quality customer service they have offered for years.

Solution: We were able to create a stronger brand presence and simultaneously increase their client base by making it easier for clients to be up to date with the latest products, promotions, and services. We strengthened their online presence by constantly engaging with their audience through various social media channels but remained focused on providing the same uniform service both online and in-store.